Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support.

Personal Information

  • Name and contact information (email, phone, address)
  • Payment information (processed securely through third-party payment processors)
  • Course progress and completion data
  • Communications with our support team

Technical Information

  • Browser type and version
  • Device information and IP address
  • Usage data and website interactions
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our educational services
  • Process payments and manage your account
  • Send course updates and important notifications
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist in operating our website and services
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These help us:

  • Remember your preferences and login status
  • Analyze website usage and performance
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Data portability where technically feasible

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress data is retained to maintain your access to purchased courses.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7946 0958
  • Address: SkillBridge Academy, 25 Cavendish Square, London W1G 0PN, United Kingdom