Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using SkillBridge Academy's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
SkillBridge Academy provides online educational courses and related materials. Our services include:
- Access to course content and materials
- Progress tracking and completion certificates
- Customer support services
- Platform features and functionality
3. User Accounts
To access our courses, you must create an account and provide accurate, complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains current and accurate
4. Course Access and Content
Upon successful payment, you will receive lifetime access to purchased course materials, subject to these terms. Course content is for your personal, non-commercial use only.
Permitted Use
- Personal learning and skill development
- Downloading materials for offline personal use
- Sharing knowledge gained in professional settings
Prohibited Use
- Sharing login credentials with others
- Redistributing or reselling course content
- Reverse engineering or copying course materials
- Using content for commercial training without permission
5. Payment Terms
All course prices are listed in British Pounds (GBP) and include applicable taxes. Payment is due at the time of purchase. We accept major credit cards as processed by our secure payment providers.
6. Refund Policy
We strive for customer satisfaction. If you are not satisfied with a course, please contact us within 30 days of purchase to discuss your concerns. Refund decisions are made on a case-by-case basis considering factors such as:
- Extent of course completion
- Reason for dissatisfaction
- Technical issues preventing access
- Course content not matching description
7. Intellectual Property
All content, including but not limited to text, graphics, videos, audio, and software, is owned by SkillBridge Academy or our content providers and is protected by copyright and other intellectual property laws.
8. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Upload malicious code or content
- Harass or abuse other users or our staff
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our services.
10. Disclaimers
Our courses are provided for educational purposes. While we strive to provide accurate and up-to-date information:
- Course content is provided "as is" without warranties
- We do not guarantee specific learning outcomes
- Individual results may vary based on effort and application
- Technology requirements may change over time
11. Limitation of Liability
To the maximum extent permitted by law, SkillBridge Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.
12. Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.
13. Modifications to Terms
We may modify these terms at any time. Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the modified terms.
14. Termination
We may terminate or suspend your account for violation of these terms. Upon termination, your right to access our services ceases immediately.
15. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
16. Contact Information
For questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +44 20 7946 0958
- Address: SkillBridge Academy, 25 Cavendish Square, London W1G 0PN, United Kingdom